Let’s get you
back on track.
Answers for your time in Meridian.
How do I create an account?
Use Create account on the sign-in screen, enter your email and password, then confirm your email with the verification code. If the code has expired, request a new one. The app is currently in development; public registration will be available with launch.
I forgot my password.
Choose Forgot password on the sign-in screen. Use the code sent to your email to choose a new password. Never send your password or verification code to support.
How do I restore a purchase?
Sign in using the same App Store account used for the purchase, then use Restore purchases in the app’s account or purchase screen. Purchases become available when the app launches.
How do I delete my account or export my data?
Open the account controls in the app to export your data or delete your account. Deletion removes your app account and associated app records. Manage any App Store subscriptions separately in your Apple account settings.
My changes haven’t synced.
Check your connection and open the sync issues panel in Profile. Retry pending changes and review conflicts there. Avoid reinstalling while changes are waiting to sync.
Still need a hand?
Include your device model, app version, and a short description of what happened. Leave out passwords and private task content.
maxtran3005@gmail.com